Privacy Statement

Data Collection

This site uses forms to fulfil requests for additional information. We collect contact information (Email address, names, addresses and phone numbers) from your completed mail forms enabling easy dispatch of goods and contact for queries and direct marketing. When you visit this site, some of the following information may be collected automatically as part of the operation of the site, your Internet or IP address, your Internet Service Provider, the site or the most recent sites from which you linked, the pages viewed on our site, the date and time of your visit. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right you can send your request using this link:  Request

Data Use

Jon Tremaine ltd is registered with the ICO. We use the IP addresses and other non-personal information of our site visitors to help diagnose problems with our server and to better administer our site. This information may also be used to improve our Web site, to gather broad demographic information, or to compile aggregate statistics about the number of visitors to our site and other “site behaviour” information. Order information data such as name, address, email address and contact telephone number will be shared with the courier to ensure your order reaches its destination. We may disclose personal information when we believe in good faith that disclosure is legally required to protect our rights or the safety of others.

Email Marketing

When you visit this website you are invited to join our mailing list. You do not have to join the list to visit our website or purchase from us. You are also asked at the checkout if you would like to set up an account with us, you do not have to have an account with us in order to use our website. We use Mailchimp to send marketing information to you if you’ve subscribed to our mailings, you can view their privacy policy using this link:  Mail Chimp

Cookies

Users should be aware that certain non-personal information and data may be automatically collected by this web site (www. jontremaine.com) through the operation of “cookies”. Cookies are small text files that identify an individual computer’s browser entering a Web site. They allow the site to track that browser’s movement through the site over several sessions. Through cookies, a Web site can recognise repeat users, facilitate the user’s access to and use of the site, and allow a site to track usage behaviour to improve the user’s online experience by delivering content specific to their interests.

Third-party sites

This site contains links to other sites for your convenience. These third-party sites may also request personal information from you. This Privacy Policy does not cover these third-party sites and Jon Tremaine is not responsible for the privacy practices or the content of such Web sites. These sites may have their own privacy policies or statements and we encourage you to review and learn their practices before providing information. This site contains links to other sites for your convenience. Third party sites may also request personal information from you. This Privacy Policy does not cover these third parties.

Security

This site has security measures in place intended to protect the loss, misuse and alteration of the information under our control. We also take reasonable precautions to protect user information off line. The checkout section of this website operates under a SSL 123 certificate which is provided by Thwart using 128 bit encryption. Encryption scrambles the personal details you give so that others cannot read them.

Payment Security

This site uses Sage Pay to process credit and Debit card payments and Paypal as an additional service. To view their privacy policies use these links provided: PayPal   Sage Pay

Contact

If you have any queries regarding this policy or would like to add or remove your details from Jon Tremaine’s contacts list then please contact me. By using this site, you signify your agreement with the Privacy Policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. Your continued use of this Web site following changes to these terms means you accept those changes. We recommend that users re-visit this privacy policy statement on occasion to learn of any changes.

Updated 13/11/2020